Having finally gotten round to creating a guide, I'm now getting email notifications whenever the guide gets downloaded. Sometimes the email gives the name of the user in question e.g. "Joe King has downloaded your EveryTrail guide" and sometimes it just says "A user has downloaded your EveryTrail guide". Why is it sometimes I get the name and other times it's anonymous?
On a related note, when I choose to follow a user, I would have expected to get a notification when they upload a new trip or guide but this doesn't seem to happen. What is the point of following users?